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Service Help Desk Is Now Available
Fri April 6, 2012

DNT has implemented a Help Desk program to better address your service issues. Here’s how it works: When calls are received by our Service Dispatcher, they are reviewed and then routed in one of two ways.

1. To a Field Service Technician, who will arrived at the customer’s location to address the situation, or

2. to the DNT Help Desk, who will provide technical assistance, training and support by phone.

In some cases, our Help Desk can remotely log in to the customer’s system to address and correct network issues as well.

Those that have already spoken with an HD representative have had the benefit of having their concerns addressed just moments after their original call.

This new process will allow DNT to provide timely assistance, information and product knowledge directly to our customers.

Service calls can be placed by calling 314-584-4951 or conveniently online.

Document Management Lunch & Learn - March 16, 2012
Mon March 5, 2012

Document Management Lunch & Learn
Friday, March 16, 2012

11:30 AM to 1:30PM

Introduction to DocuWare electronic document management system including archival, retrieval, document retention and workflow

Docuware

Business efficiency and security are essential for a company to run smoothly and successfully. If your small business could be operating more proficiently, look below to learn about what the DocuWare system can do for your business’ day-to-day operations:

  • Optimal Organization

DocuWare lists all files together in the same document pool to efficiently organize your business documents, correspondence, drawings, and drafts. You simply set up the organization criteria, and DocuWare files your documents for you, letting you quickly search and find what you need. Documents are automatically transferred to the most appropriate folder based according to their filing status. Plus, DocuWare maintains document pools from initial importation through final editing and processing.

 

  • Web-Content Management

The DocuWare server allows you to access your documents from any Web browser at any time. This user-friendly feature lets you search, alter, and communicate information over the internet. You can access and manipulate invoices, delivery schedules, notes, time sheets, payroll spreadsheets, and saved correspondence any time you have access to the internet.  

  • Technological Architecture

DocuWare has a five-tier system that distinguishes between the client, server, and infrastructure modules. The authentication, content, and workflow servers communicate with the other storage systems and databases to create a maximized security system that fully protects your privacy, information, and documentation. 

  • Scalability

Not only is DocuWare ideal for the single user, but it is also easily scalable, making it ideal for multiple users as well. You can scale this system across several computers, giving all of your employees the opportunity to benefit from DocuWare.

If you would like to integrate DocuWare into your business, contact Document & Network Technologies, Inc.  We’re invested in helping businesses move forward by providing them with the tools they need to stay up to speed on the latest business technologies and enhancements.  Call (314) 584-4946 to begin improving your business today. 

PLEASE CONTACT US TODAY FOR A RESERVATION AT THIS LUNCH AND LEARN EVENT

Dan Eldridge
Professional Services Manager

314-773-6000 Ext. 4946
deldridge@dntstl.com

DNT Logo

"The Official Document Management Company of the St. Louis Cardinals"

2275 Cassens Court
Suite 112
Fenton, MO 63026

 

DNT Offers Great Solutions for 2012
Fri January 6, 2012

Moving records out to make room for 2012?  DNT Shredding can help give you the space needed for the new year.

No need to move heavy files or boxes, our staff will load your documents and shred at your site to insure highest security.  DNT Shredding has high performance mobile document shredding equipment that can handle the really huge jobs involving large quantities of boxes and skids.

Not only is document destruction necessary for protecting your company from theft and fraud, document shredding is the best way to assure you will be safe from danger and legal liability when disposing of documents containing sensitive information.

It is important to keep in mind that information stored on paper is not the only data that is vulnerable. It is easy to dispose of a hard copy, however if the original file remains on a hard drive, it is still accessible by data thieves. While most companies would not and should not attempt to handle the destruction of hard drives on their own, professional data destruction experts like DNT Shredding have safe and effective methods for the destruction of hard drives.

Call DNT Shredding to schedule your yearend purge. 314-584-4921 or 314-584-4932.

Christmas and Hanukkah Greetings
Sun December 4, 2011


The entire staff of DNT would like to take this opportunity to extend our sincere wishes to you and your family during the  Christmas and Hanukkah celebrations.  Thank you for your continued business during 2011, it is our pleasure to have you as a customer.  

DNT’s growth over the previous 12 months is a direct reflection of our customers confidence and loyalty .The introduction of new products and services have given us greater opportunity to better serve your needs, allowing your company to SAVE MORE. MANAGE LESS.  If there is anything we can do to make your experience with DNT more enjoyable, please contact us.  

We are looking forward to the New Year and value our partnership during 2012. DNT offices will be closed on December 26th and January 2nd in observance of the holidays.

DNT Acquires RBM Copy Systems, Inc.
Wed October 26, 2011


On October 19, 2011, Document & Network Technologies, Inc. (DNT) acquired RBM Copy Systems, Inc.

A big DNT Welcome to the employees and clients of RBM Copy Systems!  DNT is a St. Louis based company that has been selling and servicing copiers and printers for over 30 years, in addition to other document and imaging services.

We understand that successful companies are defined by the quality of service to their customers.  As such, we are in the process of introducing ourselves to new customers and are making every effort to make this transition seamless.

Previous customers of RBM will now enjoy online ordering and online service call scheduling, as well as other DNT conveniences.  DNT’s slogan is “Save More – Manage Less” and we are committed to helping our new customers achieve their document management goals.

If you previously worked with RBM, please call DNT at (314) 773-6000 for service and supplies.  List of extensions:

* Service - Option 2
* Supplies - Option 3
* Sales - Option 4
* Customer Service - Option 5

Thank you for your business; it is DNT’s great pleasure to serve our new customers.

Simple Tips to Maximize Efficiency
Wed October 5, 2011

There are many simple ways to increase productivity within your office. Creating an environment that easily facilitates productivity is extremely important to maximizing profits and doing quality work for your clients. To make changes that j0321042best affect your bottom line, you must work in a smarter, faster manner that makes the most out of what you have.

Here are some of our favorite office productivity tips:

· Organize your workspace – Keeping your immediate work area clean and ready to go keeps you ready to work at all times. Everything is where it should be and is easy to find when your workspace is properly organized. This also means your computer, organizing files and cleaning up your desktop to avoid clutter.

· Switch to Wireless – Utilizing a wireless network lets your employees easily move about the office as necessary. It also allows clients who are visiting the office to immediately utilize the network once they are granted access. Remember to always secure your wireless network!

· Document Management – Making the switch to a digital system of managing your documents means that you not only increase security, but you also make it easier for your employees to search and retrieve documents.

Contact us today to learn more about how you can make your office more efficient through document management systems!

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